Privacy Policy

Effective: April 1, 2024
Last Updated: March 18, 2024

This Privacy Policy outlines how we collect, use, and protect your information when you use our service. Dismegle operates as a unaffiliated service within the social media platform Discord, offering users the capability to be paired into one-on-one chat rooms. By using Dismegle, you agree to the terms described in this policy.

The information we collect

1. User information

a. Discord user ID associated with the information
b. Information about the user's selected interests
c. Information about the user's infraction history

2. Chat information

a. Discord user IDs of all chat participants
b. Type of chat: text, voice, private, group, or 18+
c. List of mutual interests, if any
d. For text chats: we store the message count for each user
e. For voice chats: we store the duration of the conversation

How we use your information

1. Match-making

User information such as chat history and selected interests will be used for match-making.

2. Analytics

Chat information collected is used for internal analytics and understanding user engagement to help improve our service.

3. Marketing purposes

We may use your interests for marketing purposes, however we do not directly share any of your data to third-parties.

3. User history

We save the chat information to provide the "/recent" command functionality, allowing users to view a list of everyone they've previously chatted with.

How we handle chat contents

When a chat is closed, either due to inactivity or when a user voluntarily leaves the chat, the associated Discord thread is promptly and permanently deleted, resulting in the removal of all messages and contents. It is crucial to note that this deletion is standard practice; however, there are exceptions under specific moderation circumstances:

1. User-initiated flag command

If the chat is flagged by a user via the "/flag" command, the contents of that particular chat, including its messages, will be preserved indefinitely and become accessible to our moderation team.

2. Automatic content moderation

If the chat is flagged by our content moderation system, the contents of the chat, including its messages, will be reviewed by moderators. If a violation is found, the chat's contents are stored indefinitely to be used as reference for user infractions. However, if no violation is found, the chat's contents will be promptly deleted.

How we disclose your information

We prioritize your privacy and do not share any user data, chats, or user information with third parties. While our staff can access the list of active chats and participants, only administrators have access to the contents of those chats while they are active.

How we protect your information

Your user and chat data are securely stored on our database, with restricted access by developers. We continuously monitor server security, implementing robust measures to ensure data integrity.

How to control your privacy

If you would like us to remove any data associated with you, please feel free to submit a ticket through our Discord server.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. In the event of significant changes, we will notify users through our Discord server or this website. Users are responsible for reviewing the Privacy Policy regularly to stay informed about how we handle data.

Contact us

If you have questions or concerns about our Privacy Policy, please reach out to us by opening a ticket in our Discord server. Your privacy is important to us, and we are committed to addressing any inquiries promptly.